You can manage up to 50 users (active/inactive) on a single account.
The subscription costs 299 DKK per month (plus VAT), which includes all features and email-based support.
We will charge you monthly on the same date each month.
1.2 Account Management
You're responsible for all users you authorize to access your TwoWork company account.
You can't give access to third parties not covered by these terms.
It is up to you to set and manage user permissions (e.g., who can edit or view things) through your account settings.
1.3 Termination and Renewal
Your subscription renews automatically each month unless you tell us otherwise.
To cancel, head to the payment feature on the Company page before your next billing date to avoid the next charge.
Once canceled, your access stops at the end of your current month. You have 90 days after that to download your data — after that, we will securely delete it.
2. Rights and Responsibilities
2.1 Your Rights to Use TwoWork
You can use TwoWork for your business as long as your subscription is active. This includes your employees and temp workers.
This right is just for you — no passing it along or reselling it to anyone else.
2.2 Intellectual Property
We own TwoWork — everything from the code to the look and feel.
You own whatever data you put into TwoWork - it is yours, no question.
We may use anonymized data to maintain our service.
2.3 Your Obligations
Don't reverse engineer or copy our software.
Keep an eye on what TwoWork spits out. If something looks off, let us know at mail@twowork.app so we can fix it.
Use TwoWork responsibly — nothing illegal or harmful goes into our system.
You are not allowed to put social security numbers, or similar sensitive data, into TwoWork.
2.4 Account Suspension and Termination
We may suspend or terminate accounts that violate these terms.
This includes, but is not limited to:
- Using TwoWork for illegal activities
- Uploading harmful content
We'll try to notify you before taking action unless immediate suspension is needed for security reasons.
3. Monthly Insights (Optional feature)
3.1 What It Is
We offer an optional AI feature that analyzes your time data to give you monthly insights.
It's turned off by default — company admins have to switch it on in company settings.
The AI looks at work patterns and suggests improvements for time tracking accuracy.
3.2 How It Works
When your company turns on Insights, we send time registration data to AI services (like Anthropic) for analysis.
This includes time registration data such as employee names, work hours, breaks, and notes.
The AI processes your data, gives us the insights, then deletes your data — we don't train AI models with it.
Company admins can turn it off anytime.
3.3 What You Should Know
Monthly Insights are suggestions that need verification before taking action.
We can't guarantee the AI is always 100% right.
Your data gets processed by the AI services provider with proper security measures and is encrypted to-and-from the provider.
Your insights stay in your company account — we don't share them with anyone.
4. Service Delivery and Support
4.1 Updates and Maintenance
We'll update the software regularly to improve it.
Updates might mean TwoWork is down for a bit — usually no more than an hour or two. We aim for quiet times (like late nights) to keep the hassle low.
4.2 Customer Support
Got a question or problem? We are here to help! Email us at support@twowork.app, and we will get back to you within 24 hours.
4.3 Subcontractors
We use third-party service providers to help deliver our service. For a full list, see our Data Processing Agreement.
5. Financial Terms
5.1 Payment Methods
Standard payment is by credit card subscription through our payment processor.
Manual invoicing is available upon request but incurs a 200 DKK handling fee per invoice.
The handling fee is added to each invoice to cover administrative costs.
5.2 Payments and Billing
We'll bill you monthly in advance.
Prices are in Danish kroner (DKK) and exclude VAT, which we will add at checkout.
You can manage your billing settings on the Company page.
If you need invoices sent to a specific email address, just drop us a line at mail@twowork.app.
5.3 Late Payments
Late payments will incur interest at the rate set out in §5 of the Danish Interest Act (renteloven), currently the Danish National Bank's reference rate plus 8 percentage points per year, and a 200 DKK fee per reminder.
6. Legal and Compliance
6.1 Liability
We work hard to keep TwoWork reliable, but we can't guarantee it will be error-free or available 100% of the time, or that it will fit every specific need you may have.
We're not responsible for issues caused by misuse or incorrect use of TwoWork.
We are not liable for indirect losses — such as lost profits, lost business, or lost data — arising from your use of TwoWork.
Our total liability for any claim related to TwoWork is limited to the amount you have paid us in the 12 months before the claim arose.
We are not liable for disruptions caused by events outside our reasonable control, such as internet outages, third-party service failures, cyberattacks, or natural disasters (force majeure). If such an event lasts more than 30 days, either party may terminate the agreement.
6.2 Confidentiality
We'll keep your data confidential and secure.
We only share it if the law says we must (like a court order) — otherwise, it is between us.
6.3 Disputes
Danish law applies to this agreement.
If a disagreement comes up, we'll both try to resolve it through good-faith negotiation within 30 days before taking it to court.
If we can't work it out, the dispute will be settled in Danish courts.
7. Changes and Communications
7.1 Updates to Terms
We may update these terms from time to time.
Changes that benefit you or are neutral (e.g., grammatical errors, new features, clarifications to GDPR/DPA) may take effect immediately without prior notice.
Changes that could negatively affect you (e.g., price increases, removal of features, new restrictions) will be communicated at least 30 days in advance.
If a negative change is significant, you can terminate your agreement before it takes effect.
7.2 Product Updates
We will let you know about cool new features or changes via email or in-app notes.
8. Technical Requirements
To use TwoWork, you will need a solid internet connection and a recent version of Chrome, Firefox, Safari, or Edge. We recommend keeping your browser up to date for the best security and compatibility.
Contact us if you're not sure if your system is compatible.
9. Data Protection and Privacy
Your data is primarily stored within the EU. Where data is transferred outside the EU/EEA — for example to our sub-processors — we ensure a valid transfer basis is in place, such as EU Standard Contractual Clauses (SCCs).
All our service providers follow strict privacy rules and are bound by data processing agreements. See Section 4.3 for details.
We keep your data private and secure. We'll only share it if the law says we must.
If you turn on AI Insights, check out Section 3 for how that data gets processed.
Want all the details? Check out our Privacy Policy, GDPR Policy, and Data Processing Agreement - they spell out exactly how we handle your data.